To all our AMAZING customers: We have been experiencing shipping delays this holiday season. This may affect how quickly we are able to get your orders to you.  Please know how important it is for us to make sure that you receive your orders as close to your ship windows as possible.  Our Distribution Center Team is dedicated and working as fast as possible to ship your orders out to you. Thank you for your patience during these busy times! 

When will my order arrive?
Your order is packed and shipped within 1-4 days of your purchase. Average delivery time for domestic orders is 3-7 business days. Average delivery time for international orders is 5-20 business days. 
Please Note: Due to carrier and shipping concerns, some orders may experience delivery delays.
What carriers do you use?
We use Correos.
When will my order ship?
Your order is packed and shipped within 1-4 business days of your purchase. 
My order is lost in the mail, what do I do?
After your order is shipped from our warehouse, it is out of our hands. We are not responsible for lost packages, missed deliveries or undeliverable addresses. If you have a question concerning tracking or shipping please contact Correos.
How can I track my order?
A tracking number will be provided when your order has been shipped. If you still haven't received it, please contact us with your order # & email address. Please be patient, as tracking information can take a few days to update.
Do you ship to my country?
Most likely yes, with a few exceptions. You can proceed to the checkout and our system will let you know.
How much does it cost to ship my order?
We offer real time shipping rates depending on your address. At the checkout, your shipping cost will be calculated.
What if I entered the wrong shipping address?
If you have provided an incorrect address and your order has not already shipped, we will do our best to update your order with the correct address. If you provide an incorrect address at the time of the order we cannot guarantee that you will be able to change it. 
What if my order was returned to sender?
If your package is returned to us for any reason you will be responsible for paying for the package to be sent again.
Returns & Exchanges
Due to hygienic reasons, there are NO returns or exchanges. We apologize for this inconvenience.